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Troubleshooting Guide

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Message appears indicating that a file associated with a Notebook is not available. Refer to Reset Data Files.

 

Moving Notebooks

If Genota data is moved to a new location and error messages result, close Genota then:

1.

Delete the file Genota.ini (found in the same folder to where Genota is installed).

2.

Create the new folder to store Genota information

3.

Copy all notebook folders including the Data folder (contains Address Book, all Configuration and Categories information).

4.

Restart Genota

5.

Browse to new Genota information store location.